Considered the impact of how you phrase a question on the person that you are speaking to. Whether you start your question with "what" or "why" affects the response you get.

Leading change involves a lot more than delivering different business processes. A lot of the work for leading successful change comes in preparation, both in upskilling leaders and supporting those affected

I really really want to change this but keep not doing it. Why am I finding this so hard?

Here are the four steps to follow to help you have the conversation and make it a better and more productive experience on both sides.

It all begins with an idea.

How can you have a smooth transition from a demanding and purpose-driven role to retirement without having a crisis of identity?